OXFORD ENGLISH FOR CAREERS : TOURISM 3 SB - ROBIN WALKER-KEITH HARDING - 2009

"Tourism is ideal for pre-work students, studying at pre-intermediate to upper-intermediate levels, who will need to use English in work situations. Tourism is divided into three levels: Provision, Encounters, and Management. Each of these levels develops the vocabulary, language, and skills that students will need to communicate effectively with customers and colleagues, whether working in an administrative or managerial role."